Key Takeaways: Key Takeaways 26North Partners LP has signed a definitive agreement to acquire Intermedia Intelligent Communications from Madison Dearborn Partners. Intermedia brings more than 430 million dollars in ...
Key Takeaways: Key Takeaways Orange Business introduced branded calling, deepfake detection, and AI-enhanced telephony to improve enterprise communication security and efficiency The company integrated generative AI...
Key Takeaways: Key Takeaways CallTower introduced support for configuring its Operator Connect numbers directly within Microsoft Dynamics 365 workstreams The update allows organizations to route inbound PSTN calls i...
Key Takeaways: Key Takeaways Healthcare providers are moving toward hosted phone services to simplify communications and reduce on-premise complexity Reliability, integration, and responsiveness matter more than fla...
Key Takeaways: Key Takeaways Financial institutions are turning to hosted phone services to manage rising client expectations and regulatory pressure The value sits in reliability, integration, and workflow fit rath...
Key Takeaways: Key Takeaways The new Smart Assist tool adds real-time guidance, summaries, and workflow actions inside the existing agent workspace Early users reported shorter onboarding periods and reductions in a...
Key Takeaways: Key Takeaways New platform uses AI to track POTS retirement activity and related operational risks FCC policy shifts are accelerating copper network shutdowns across the United States Organizations fa...
Key Takeaways: Key Takeaways Government and public-sector teams need wireless telephone systems that balance reliability, interoperability, and cost. VoIP, digital, and analog telephones each solve different operati...
Key Takeaways: Key Takeaways Wireless telephones are becoming essential to clinical communication as care teams grow more distributed and mobile. The right system isn’t just about hardware; it hinges on network reli...
Key Takeaways: Key Takeaways Healthcare organizations still rely heavily on faxing, but digital fax solutions now close long‑standing operational and compliance gaps. Modern E‑FAX platforms integrate with VoIP, tele...