Key Takeaways: Ribbon Communications and Comporium advanced their long-running partnership with a new phase of voice infrastructure modernization, a move that reflects the wider industry pivot from aging TDM systems...
Key Takeaways: O2’s latest experiment draws attention because it shifts accessibility from the device to the network itself. Instead of relying on phone-side settings or third-party apps, the company tested real-tim...
Key Takeaways: Many organizations already generate large amounts of conversational data every day, but most struggle to put that information to use. CRM platforms were not built to fully capture the nuance of verbal...
Key Takeaways: The idea that oceans behave like a gigantic wireless dead zone has been repeated so many times that it has become a cliché. It also happens to be true. Water absorbs most high-frequency radio signals,...
Key Takeaways: Most SMBs I talk to are wrestling with the same fundamental tension. They want the agility and reach that cloud services promise, but they also want predictability, control, and some assurance that to...
Key Takeaways: Healthcare has always been communication intensive, but the last few years have pushed things to a breaking point. Patients expect easier access, clinicians want fewer manual steps, and administrative...
Key Takeaways: T-Mobile has taken another step into the enterprise market with its launch of SuperBroadband on April 28, a business-focused connectivity service that pairs the carrier's 5G network with SpaceX's Star...
Key Takeaways: Financial services has always leaned heavily on communications, but the texture of that reliance has changed. Markets move faster, customer expectations spike quickly, and the regulatory landscape kee...
Key Takeaways: Most conversations with healthcare IT teams start in the same place. They want to simplify communications, but they cannot tolerate service disruption or compliance missteps. That tension drives the r...
Key Takeaways: Anyone who has worked through the last couple of technology cycles in healthcare communications has seen the same story play out. A hospital or clinic invests in a new communications platform, hopes i...