Key Takeaways: The past few years have been unusually turbulent for financial services. Customer behavior is changing faster than most institutions can keep up with, shifting rapidly toward digital-first interaction...
Key Takeaways: Seaport Capital Partners With Fresh Managed IT to Expand MSP and Desktop‑as‑a‑Service Capabilities Key Takeaways: • Seaport Capital has partnered with Fresh Managed IT to support the firm’s growth in MSP and DaaS services • The company’s leadership, including John Wiles and Scott McCormack, will gui
Key Takeaways: Healthcare organizations have been wrestling with a challenging mix of urgency and uncertainty. On one hand, patient expectations keep rising—more digital access, real-time communication, and data por...
Key Takeaways: For many retail and consumer goods organizations, the turning point came when the traditional perimeter disappeared—almost overnight. E-commerce, mobile apps, loyalty platforms, connected stores, and ...
Key Takeaways: Here’s the thing: most financial institutions didn’t set out to become full‑scale investing platforms. For decades, banks and fintechs could get by with a simple savings product or maybe a basic broke...
Key Takeaways: LevelBlue Absorbs Fortra’s Managed Services as Vendor Market Consolidates Key Takeaways: • Fortra is divesting its managed security services business, shifting customers and delivery to LevelBlue. • The deal allows Fortra to focus exclusively on software development while expanding LevelBlue’s MDR a
Key Takeaways: For many government organizations in Chicago, the past few years have felt like a breaking point. Aging infrastructure, staffing shortages, and increasingly complex cybersecurity threats have made it ...
Key Takeaways: Most organizations don’t start with a technology problem. They start with a workflow problem. A hospital trying to meet data‑retention requirements while onboarding new imaging systems. A government a...
Key Takeaways: Healthcare organizations don’t adopt new infrastructure just because it’s innovative. They typically adopt it because something in the environment makes the status quo untenable. Over the last few yea...
Key Takeaways: ConnectWise Acquires zofiQ: What Agentic Automation Means for the MSP Stack Key Takeaways: • ConnectWise has acquired zofiQ, signaling a major push into agentic automation for managed services. • The technology promises to move beyond scripted workflows to autonomous AI agents capable of resolving c