Key Takeaways: A copper retirement notice arrives with a 90-day response window. The telecommunications team knows which offices still have PRI circuits, but nobody can immediately confirm how many elevator phones, ...
Key Takeaways: Closing an MSP acquisition transfers ownership, but it does not put a hard boundary around the target’s past. A customer, employee or government entity could make a claim months or years later, leaving the buyer and seller arguing over responsibility. That exposure is pushing runoff insurance furthe
Key Takeaways: Voice AI is moving from experimental meeting transcription into live enterprise communications. Microsoft Teams can now combine voice isolation, speaker attribution, Copilot capabilities, task-specifi...
Key Takeaways: Acronis has added Clube de Regatas do Flamengo to its global #TeamUp program, bringing BTO into the arrangement as the Brazilian managed IT services provider responsible for implementation and ongoing management. The partnership gives Flamengo access to Acronis’ integrated cybersecurity and data pro
Key Takeaways: Payroll, accounting, document management, and IT support often rely on a surprising amount of manual coordination. An invoice arrives by email. Someone extracts the data, checks it against a purchase ...
Key Takeaways: A patient books through a mobile portal, repeats the same information at registration, receives test results in another system, and calls the contact center because the follow-up instructions are uncl...
Key Takeaways: VeloSource has named healthcare staffing veteran Rousey as chief operating officer, putting an experienced operations executive at the center of its post-acquisition integration work. The St. Louis-based healthcare staffing business is combining two recently acquired companies, a stage where process
Key Takeaways: Rimini Street has expanded its governance, risk and compliance portfolio with Rimini Govern for AI, a managed service designed to give enterprises centralized oversight of artificial intelligence agents operating across business systems. The offering functions as an operational control plane. It mon
Key Takeaways: Halo is broadening its professional services automation platform with AI agents, predictive ticket triage and Model Context Protocol connectivity, giving managed service providers more ways to coordinate service delivery from one interface. Tim Barton-Wines, a Halo executive, outlined the offerings
Key Takeaways: Sun Country Airlines is sharply reducing planned passenger capacity at Minneapolis-St. Paul International Airport, offering a real-time test of the flexible operating model at the center of its proposed combination with Allegiant. For September 2026, Sun Country Airlines has scheduled 344 flights an