Key Takeaways: AI adoption in retail and manufacturing has accelerated over the past two years, driven by margin pressure and the need for real-time operational visibility. The global AI in retail market was estimat...
Key Takeaways: SysAid 's general availability release of Dex targets a growing need in the managed services world. Providers face steady pressure to improve margins, reduce ticket backlogs, and scale without expandi...
Key Takeaways: Kubus Advances UK Infrastructure Strategy with Acquisition of Ammcom Key Takeaways: • Kubus completed its second acquisition in two months by purchasing Swansea-based Ammcom to expand fibre and cabling capabilities. • The deal strengthens Kubus’s managed services portfolio amid rising demand for hig
Key Takeaways: A logistics director at a consumer goods company recently shared that their teams still reconcile store inventory positions through emailed spreadsheets. Data latency disrupts promo planning, manual r...
Key Takeaways: A healthcare provider evaluating improvements to its IT support and maintenance structure typically faces pressure from multiple directions. EHR slowdowns can easily consume hours of clinical time, an...
Key Takeaways: ConnectWise Introduces AI Driven IT Service Management Platform After Zofiq Acquisition Key Takeaways: • ConnectWise added agentic AI from its Zofiq acquisition into a new IT service management platform • The company framed the rollout as a response to the MSP labor squeeze and margin pressures • An
Key Takeaways: VeloSource Advances National Workforce Strategy With Acquisitions of Quest Locum Tenens and Syncx Key Takeaways: • VeloSource adds Syncx and Quest Locum Tenens to expand its national clinical staffing scale and technology capabilities • The deal strengthens VeloSource’s position in a fast‑growing lo
Key Takeaways: ConnectWise expands Asio with new security, RMM, and automation capabilities for MSPs Key Takeaways: • ConnectWise introduced major updates to Asio that unify SIEM, MDR, and backup integrations for predictive and autonomous operations • RMM, PSA, and RPA enhancements broaden patch coverage and strea
Key Takeaways: MSPAlliance adds AI oversight capability to Cyber Verify for real time vendor stack visibility Key Takeaways: • MSPAlliance introduced an AI risk visibility feature inside Cyber Verify to identify where AI holds decision authority in MSP vendor ecosystems • The update aligns with broader governance
Key Takeaways: A new era of mandatory AI governance is dawning for web development platforms and managed service providers. The White House's executive order on artificial intelligence, which establishes sweeping se...